
Quality Assurance

At OCC Clean, our team members are thoroughly trained and certified in commercial cleaning, customer service, safety protocols, security procedures, and hazard communication standards. Before arriving on-site, every OCC Clean team member has successfully completed a pre-employment drug screening and criminal background check, is verified for employment eligibility in the United States, and has been fully briefed on all company cleaning policies and procedures. In addition, our team members receive competitive benefits, performance incentives, ongoing professional development, and participate in engagement programs to ensure continuous improvement and job satisfaction.
All commercial clients benefit from the OCC Clean Quality Assurance Program. As part of this program, monthly inspections are conducted at no additional cost to ensure our team members are consistently delivering exceptional service and meeting all performance expectations. This commitment to accountability and excellence helps us maintain the highest standards of quality for every client we serve.